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BÍ I DTEAGMHÁIL LINN

Má tá aon cheist agat, bí i dteagmháil linn agus beimid ar ais chugat chomh luath agus is féidir.

  • Baile Bhúirne, Gaeltacht Mhúscraí, Co Chorcaí, Éire

  • 026 27110 / 085 8666125

FAQ

Here, we have compiled answers to common queries about our delivery services, beers, kegs, iKegger collaborations, stockists, and our website. Whether you’re curious about our delivery process, interested in learning more about our beers and kegs, or seeking assistance with your iKegger system, you’ll find the information you need here. If you have any additional questions, feel free to reach out to our customer service team.

Q: What should I do if a product is out of stock?
A: If a product is out of stock, rest assured we are brewing away. Please check again in a few days, and we will be back in stock soon.

Q: Do you offer bundles on your website?
A: Yes, we often offer bundles on our website. Subscribers to our newsletter are the first to be notified about bundles, so be sure to subscribe to get early access.

Q: I’m having trouble purchasing a bundle. Is there any help available?
A: If you’re struggling to purchase a bundle, we have a helpful video that shows you how to do it. You can find the video on this page here.

Q: Do you deliver internationally?
A: Unfortunately we only deliver within Ireland.

Q: How long does delivery usually take?
A: Delivery typically takes between 1 – 3 working days.

Q: Do you offer a click and collect option?
A: Yes, we offer a click and collect option at our brewery. Be sure to select the click and collect option at checkout.

Q: What is the shipping fee for orders?
A: We have a flat rate shipping fee of €10 for all beer orders.

Q: Do you offer free shipping?
A: Occasionally, we offer free shipping on selected bundle offers. Be sure to subscribe to our newsletter to hear about bundles before we post them!

Q: What type of kegs do you use?
A: We use 20L, one-way, disposable kegs. For 50L and 30L steel kegs, they are available for return/collect from the brewery directly.

Q: Will your 20L kegs be compatible with my coupler?
A: If you have a S-Type coupler, our 20L kegs will be compatible. Otherwise, you can order a S-Type coupler from our website.

Q: Where can I find help with my draught system issues?
A: If you have any issues with your draught system, we recommend checking out our “Draught Beer Troubleshooting Guide” for common causes and solutions.

Q: Are all your beers gluten-free?
A: Yes, all of our beers are EU certified gluten-free.

Q: What does Stag Stout taste like?
A: Our Stag Stout has earned the nickname “Ireland’s Smoothest Stout” and is often compared to the taste of Guinness from 30 years ago. It has a smooth and creamy profile, but we encourage you to hear from our customers for their first-hand experience.

Q: Do your bottled and draught Stag Stout taste the same?
A: No, our bottled Stag Stout and draught Stag Stout use two different recipes, so they will have distinct flavors.

Q: What is iKegger?
A: iKegger is a company that specialises in portable draught systems and kegging solutions. We have partnered with iKegger to offer draught packages that cater to various budgets. To get started with draught beer at home, check out iKeggers 9 White Deer Packages.

Q: How can I get a discount on the 9 White Deer iKegger package?
A: Visit the link 9 White Deer Draught and use the promotion code 9whitedeer to get a 10% discount.

Q: How do I fill my iKegger keg with 9 White Deer?
A: Once you receive your iKegger keg, send it to us via courier. We will fill it with the beer of your choice and also fill your soda stream bottle. We will then return it to you, and return delivery is free of charge.

Q: Where can I find pubs that serve 9 White Deer on draught?
A: You can find a list of pubs where draught 9 White Deer is available on our Stockists page.

Q: Where can I find shops or off-licenses that sell 9 White Deer?
A: You can find a list of shops and off-licenses where 9 White Deer is available on our Stockists page.

Q: How can I help get 9 White Deer stocked near me?
A: The best way to get 9 White Deer stocked near you is to inquire with your local stockists and let them know about the demand for our beer.